VOIP
VoIP is a great step up from normal landlines. It is far more cost-effective, offers you more flexibility and is packed with cool features to boost productivity. With no contracts and free remote support, Black Bean is here to make your telephony experience as simple as possible.
FREE INTERBRANCH CALLS
There is no charge for calls made between extensions inside the PBX, which means your staff can connect for free, no matter where they are.
SOFTPHONE CAPABILITIES
Turn your cellphone into an extension and make calls from wherever you are in the world. Remote work has never been this easy.
ONLINE PORTAL
All the information you need to know about your Cloud PBX is a click away. Use the online portal to access call logs, recordings, call statistics and more.
CALL RECORDING
Store up to 1TB of call history. Call recordings are useful for capturing call content, as well as for internal customer service reviews and trainings.
INTERACTIVE VOICE RESPONSE
Implement interactive voice responses to push your callers to the right department, or even the right person, before you have even picked up the phone.
CALL FORWARDING
Call forwarding has never been easier. Forward calls to other extensions or numbers manually or have rules put in place to do so automatically.
PORTING & NEW NUMBERS
Want to keep your number? No problem! Port your number across to us or purchase entirely new numbers.
CLOUD PBX
With a Cloud PBX, you can get all the benefits of a full-feature VoIP system without having to purchase the expensive physical equipment.
LOW LEVEL NOTIFICATIONS
Set low-level notifications so you always know when you are running low and need to top up your credit.
FAQS
Yes you can keep your existing number, we will port your number at R150 per number.
1-2 working days from order.
The porting process takes 10-15 working days to process from receipt of the necessary document submissions.
You pay the amount you would like to top up with to Black Bean’s account using your account number as a reference.
You can set a Low-Level Notification to notify you when your credit dips below a certain amount. Alternatively, you can check your balance on the online portal.
A SIP account is a basic number with no features whereas a Smart number offers you the same functionality as the cloud PBX, including voicemail and call recording.
A cloud PBX is an online hosted PBX which offers you full PBX functionality without the expense and hassle of purchasing and maintaining your own equipment.
We can assign you a new number.
The cloud PBX can host all of your offices and allow for free inter-branch calls.
VOIP HARDWARE
YEALINK T33G
YEALINK W60P
YEALINK SIP-T58V
YEALINK CP960